cT
carol T
1 reviews | Active since Mar 2009
19 Sept 2015, 09:01
******ion
My son has a student account. He is currently working as an apprentice for no salary. We support him. I arranged a garage card through Nedbank for him as it is a fraction of the cost. He needed proof of residence and requested a bank statement with his address. He was charged R13 a page. Total R52 as there were 4 pages. Tantamount to ******ion. How else can he prove residence? Surely the bank can create a one page document.. Very unfair. I do have signing power on this account.
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FNB (First National Bank)'s replyOfficial
19 Sept 2015, 09:47Hello ladybird,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking Channels who will provide you with feedback.
The reference number is 762987.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking Channels who will provide you with feedback.
The reference number is 762987.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply19 Sept 2015, 09:47
Official
Hello ladybird,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking Channels who will provide you with feedback.
The reference number is 762987.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking Channels who will provide you with feedback.
The reference number is 762987.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)