EXRTREMELY AGGREVATED AND FRUSTRATED AND TIRED

FNB must currently be the most frustrating bank to have to deal with. their secure chat platform does not assist clients who are not resident in SA.

After having spent 4 hours at an FNB branch and having been given authority as well as signing powers on a NON RESIDENT account, we are unable to obtain from this bank copies of interest certificates for tax purposes.

Also, even after speaking to agents in that department telephonically and ending emails to their nonresident email address, we have had no reply.

How do we as South Africa expect to receive overseas investments when the service delivery of our banks is non existent. The non resident center is apparently a virtual branch.....so virtual it doesn't seem to exist!!!!