SG
Selvan G
1 reviews | Active since Mar 2015
10 Mar 2015, 18:17
Express Payment
Hi <br> <br> I made an express payment to Std Bank Home Loans from my FNB account on the 4th of March 2015, the funds and charges have been deducted from my account but Std Bank have not received the payment and can not trace it. They say FNB needs to trace the payment.
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FNB (First National Bank)'s replyOfficial
11 Mar 2015, 07:58Hello Lukyl,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 642974.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 642974.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Best regards,
FNB (First National Bank)'s reply11 Mar 2015, 07:58
Official
Hello Lukyl,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 642974.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 642974.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Best regards,