Expired cheque card and no answers

<p>My card expired on the 30th of November 2016.<br />I recieved no sms or phone call to communicate this to me.<br />I sent an email enquiry and got a response 2 days later.<br />I then called the call centre,was told that this was an error on FNB's side and that they would sort this out.<br />Courier was suppose to call me to confirm the delivery details but I heard nothing.<br />I then get an sms to say that my card has been delivered??Where too?<br />I am still waiting for an answer and when I call the call centre i get no joy.<br />I have been paying a monthly fee to not be able to use my card and I cannot draw cash!</p> <p>Please can someone assist me urgently as I need my new card before Christmas!</p>