Expired Cheque Account

When I first app**** for a cheque account I app**** for it at Mall of The North Branch, the lady helping me asked me where I would like my card delivered and I chose home delivery-all this was free. <br> <br> That is how I expected things to run. Not once have I ever been told that when my cheque account card expires FNB is going to automatically order a new card on my behalf and send it to a branch I opened my account with ages ago without notifying me and confirming if this is agreeable with me. <br> <br> In all the time I've been with FNB I've relocated many times, does that mean every time I move house I should change my branch as well? Why was this never communicated? Why was I not advised that when my card expires I would have to go collect it at the original branch? <br> <br> Had anyone indicated to me the above I would have gladly gone to change it. I recently FICA'd with my current address, why was the branch not automatically changed to fit my current address? Why was I not advised?<br> <br> Now I have to pay R120 to order a new card because going to Midrand is just not an option. I'm extremely unhappy about this. This is a very poor service. I regret advising my 3 colleagues to switch to FNB.