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searchn S
1 reviews | Active since Jun 2017
02 Apr 2019, 15:46
Expired card, no notifications
My one card expired on the 31st of March 2019, why did you not make contact like you always do to inform me cards are going to expire. I tried to use it today, and it was declined due to it has expired
This is so unlike FNB
My Private banker is not answering his phone either
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Apr 2019, 16:36Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply02 Apr 2019, 16:36
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)