WD
Wilmari D

1 reviews | Active since Jun 2017

29 Jun 2017, 06:52

Expired card

<p>My cheque card has expired on 30 June 2017. To date I have not been contacted regarding my new card even though I have contacted FNB in this regard (who told me to wait until they contact me). Now I notice on my internet banking that there is a new card already active on my account! Where is this card and why have I not been contacted in this regard?</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jun 2017, 09:37
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***