HB
Heino B
1 reviews | Active since May 2015
28 May 2015, 09:27
Expert Service and Feedback
I would just like to thank Thabo for his professional service and quick response. I had money withdrawn out of my account without my knowledge or permission, and went in to FNB Saveways and reported it a dispute was filed, and that is where it stayed. I went in two weeks later to see what was happening with my dispute and no person seemed to know about my dispute. That is when I met Thabo, he was friendly and helpful and he kept me up to date as the dispute carried on, he also called me regularly to explain to me what was going on and how long it would still take to resolve this matter. My matter was resolved today and all is well, it only took a few days... Thank you Thabo for going the extra mile.
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
28 May 2015, 12:57Hello HeinoFlint,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply28 May 2015, 12:57
Official
Hello HeinoFlint,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
