MG
Monean G

1 reviews | Active since Nov 2015

01 Jun 2016, 06:45

Expensive, Unprofessional and Unhelpful

<p>I am seriosuly sick of FNB and how expensive they are. They push through debt orders when I havent been paid and then charge me over R500 in bank fees. I am tired of their unprofessionalism and unhelpfulness and unnessesary expensive-ness. It's a mission trying to change anything on my account and I am honestly sick of dealing with it.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Jun 2016, 08:06
Official

Good day Monnie Gair,

We truly regret taking note of your experience; thank you for bringing this to our attention.

As per our telephone conversation earlier, I will contact you at a more convenient time.

I have also sent you an email to acknowledge receipt of your complaint.

We apologise for any inconvenience caused. Your reference for the above complaint is 935388.

Kind Regards

Complaints Resolution

Melinda Duvenhage

Email address: ***

Tel number: *** (option one)