1 reviews | Active since Mar 2017

29 May 2018, 12:30

Expensive and Incovenveniencing

FNB has expensive bank charges for no good service.I am paying about +- R300 with useless team of bankers so called benefit. First of all ,They make a million calls to me saying I must pay a credit card excess of R2500.I paid R1000+R600+ a scheduled payment of R5000.After all that they R2591.35 from my account to credit card for what ? They have blocked the credit card ,I cant pay my bills now because of their maladministration.When I call their team of bankers,They send me from pillar to post till my airtime finishes.If you want peace of mind ,stay away from FNB.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 May 2018, 14:08
Official

Good Day Pateka Mce ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to credit card to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***