1 reviews | Active since Jan 2016

18 Apr 2016, 16:40

EXORBITANT FEES

We registered and were offered a 1 stop banking package which included cash in transit, device installation, logistics and management fees. The agreement stated a fee of R0.26 on R100 and now we are being charged R1.70 to R100 which is exorbitant and is not on the agreement that we have signed with FNB.<br> <br> Please assist.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Apr 2016, 16:52
Official
Hello Engeneyethu,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 907441.

Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)