MD
Mahlomola D

1 reviews | Active since Mar 2010

28 Jan 2015, 13:51

Exorbitant bank charges

Department of Justice deposit R350 into my savings account, I buy airtime with the same bank at R29.00 and when I go to the bank 3 days later my balance is R150. Can the bank charges be R171.00. That is very high and it is the reason that today I had to close my notice account because of such high and crazy bank charges. Can someone tell me how I paid bank charges of a savings account at R171.00? That is day light ******* and it is again 1 big reason why I cannot switch to your ******* bank and I am also encouraging people that I know of to even check other banks and move their accounts out of FNB fast. How can I pay such high bank charges???

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jan 2015, 14:02
Official
Hello ntshepe,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 612389.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)