Existing Homeloan

FNB i am not sure if you have turned into a sparza shop bt the service i am getting from homeloans department is unacceptable. 6 "service advisor" all defferent answers this is a joke. Do you take ur staff for refresher training? They can an easy matter due to lack of product knowledge..

Secondly i have went on to the website to request a callback and guess what 72 hours later no callback from homeloans.

Tried calling the contact centre the hold time from your staff while these are charged calls. I suggest u get a tollfree number bcz wow..existing client trying my level best to keep with payments in this economy and this is a service i get from you