1 reviews | Active since Dec 2013
EXCESSIVE PENALTIES
32 DAY SAVINGS ACCOUNT WITH FNB
Attached herewith my 32 day statement account. As said earlier, I am single and trying to make end meets, I have a Debit Order of R100.00 deposited into the account on the 15th monthly. At the beginning of the year I decied to safe money, R10 1st week, R20 2nd week etc.(R60 paid 17/01 R10,R20,R30 for the 1st 3 weeks of the year).
The point I am trying to make is, at the end of the day, the money saved is my money, only invested with FNB, so during a crisis I had to pay a penalty fee of R250.00,
Really paying a penalty on your own hard earned savings. What a disgrace. We pay to the banks, the interests required and debited on our accounts, and then penalise us when we want to make use of our savings.
Why am I sending this e-mail, because we the clients need a voice out there to speak on our behalf, and therefore I am trusting hallo Peter to talk on my behalf.
I turst you will all see and hear my "out cry".
Trust to hear from you shortly.
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
