excessive Fees for Nothing

Good day,

I have just looked at my Premier Account and it's in a Minus of R733.

Based on the below email I fully understand the content, however there is one transaction that I can see which i swiped my card for at crazy store, you can check my account history there was money in my account for the transaction. It went off the same time, I got the sms the money was taken from my account as I drew cash after that and that amount showed on statement and the money was not available in my account.

Now I am being told it was unpaid and I'm being charged R120 twice for that. I did ensure there was funds and it went off the same time, so how can fnb now say it was unpaid??

Furthermore to that , there is still the question of my is my account in excess of R733 if the there is 1 transaction which is an issue, based on the fees I can see it's 240 not R733 and even the R240 is wrong as i was double charged for that.

I urgently need this looked at and reversed. My account needs to be checked coz I cannot be blamed as I was in the email below for not catering for transactions when it's evident that I did. It

Regards

Mr Naidoo ********** 691