LJvR
Leon Jansen van Rensburg

1 reviews | Active since Nov 2013

04 Feb 2016, 20:14

Excessive charges for returned items

The charge of R138 for each of these items below is unacceptable! I requested all of these to be blocked before they were put through!<br> <br> And either way, how do you justify the massive charge of R138 for a simple return??!!<br> <br> 02 Feb 2016<br> #RETURNED ITEM CHARGED<br> <br> 0.00<br> -138.00<br> MAGTAPE UNPAID<br> <br> 0.00<br> 4,281.11<br> 02 Feb 2016<br> #RETURNED ITEM CHARGED<br> <br> 0.00<br> -138.00<br> 02 Feb 2016<br> MAGTAPE UNPAID<br> <br> 0.00<br> 771.34<br> 02 Feb 2016<br> #RETURNED ITEM CHARGED<br> <br> 0.00<br> -138.00<br> 02 Feb 2016<br> MAGTAPE UNPAID<br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Feb 2016, 07:52
Official
Hello leevee,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 863027.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)