Excessive Bank Charges & Unauthorized Debits

Good Day,<br> <br> I have been experiencing excessive bank charges and unauthorized debits on my cheque account. I recently downgraded from Platinum Cheque to Gold avoiding the bank charges.<br> <br> I normaly transfer money away from my cheque account into my savings to avoid the unauthorised debits/charges that go through.<br> <br> I was charged R100 last week that couldn't be accounted for. I called your call center and I was told by a gentlemen called Arthur that it was a fee that was charged due to FNB had payed an additional R3 on my behalf for a swipe I did when I checked out of a hotel.<br> <br> I transferred an amount of R1500.00 from my Savings to Cheque and swiped an amount of R855.00 and the balance was 460 from that transaction. The gentlemen told me I swiped R852.00 and FNB paid the additional R3 on my behalf and billed me extra R100 for that which did not make sense because after that transaction I had R460.00 in my account. I did not understand how that is possible.<br> <br> I have been experiencing such problems lately hence I had to downgrade. It's got to a point where i want to close all my accounts with FNB because I'm not getting assistance I need. ***