1 reviews | Active since Jun 2017
Excess sms
<p>Last night i got an sms </p> <p>"FNB :-) Your a/c ..982 is in excess. Kindly correct immediately or FNB may dishonour. FNB a div of FRB Ltd NCRCP20. 18Jun 22:19"</p> <p>All i know is my account is in order and i just deposited the money on Sunday morning i also have a saving pocket with this account.... I am so dissapointed. Please put me a clear understanding what is happening here... Should i continue with you or you pushing out.</p> <p>if you made a mistake with this sms please make me stay here and apologies ..</p> <p> </p> <p>Regards</p> <p>Jabu</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)