1 reviews | Active since Jul 2018
EXCESS ITEM FEE CHARGES?????
#Excess Item Fee Charged.???? Good Day
Please can a FNB Consultant contact me A.S.AP. regarding numerous Excess Item Fees charged on my business account over a couple of months.
I DON'T UNDERSTAND WHY AN AMOUNT OF R1250.88 WAS DEDUCTED FROM MY ACCOUNT ON THE 12TH OF JULY 2018. These Excess Items fees are deducted when there is a low balance in my account which then puts my account in a minus. ???
There are also several declined purchase transaction fees... why when there was money in my account for the purchases???
Good Day Johan Kock ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to business banking department to investigate and provide resolution.
Feedback will be provided shortly.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Johan Kock ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to business banking department to investigate and provide resolution.
Feedback will be provided shortly.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Email address: ***
Tel number: ***