MM
Mahlatse M

1 reviews | Active since Jul 2011

27 Jun 2017, 16:53

Excess Item Fee?

<p>I've sent numerous emails about this with no feedback from you. You charged me excess fee of R300 for two items that I know nothing about on my business account. Will you kindly return my R300.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jun 2017, 08:49
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)