sJ
sazi J

1 reviews | Active since Nov 2018

20 Nov 2018, 00:12

#EXCESS ITEM FEE 2 ITEMS ON 18/11/

There's a lot i like about FNB, its a very tech savvy bank and my favourite by far, but when it comes to charges i feel they really need to come clean and transparent. I was charged #EXCESS ITEM FEE 2 ITEMS ON 18/11/ of R312.72 for transactions of R160 and R80. surely this does not add up and i demand an explanation on how this works

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Nov 2018, 09:17
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Business Banking who will investigate and provide you with feedback.

The reference number is ***NF.

Regards 

Hello Peter Complaints Team

*** (option one)