#EXCESS ITEM FEE 1 ITEMS ON 26/02/19

Item: FNB (First National Bank)
Rating: 1
Author: Mix S

I dont like what FNB does to it customers with unnecessary fees. Today, i noticed that an \#EXCESS ITEM FEE 1 ITEMS ON 26/02/19"of R312.72 was taken from my account for a R116 transaction. How is this even possible? Just for a transaction happemed a week ago. I was charge a R312.72 fee. Please refund this money"

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Replies (1)

FNB (First National Bank)'s replyOfficial

04 Mar 2019, 12:11

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

*** (option one)

FNB (First National Bank)'s reply04 Mar 2019, 12:11

Official