Excess Item Fee *****

I am writing to express my disappointment and frustration regarding the recent charges on my Cheque account. On the 30th of July and 1st of August, I noticed that my account had been debited with "Excess Item Fee" charges. When I checked the references, I found that these charges were associated with purchases I had made in the past.

The manipulation of the transaction dates is both *****ulent and deceptive. It undermines my intellect and leaves me feeling deceived and disrespected as a customer.

Not only have I been charged unwarranted fees, but the manipulation of transaction dates is a blatant attempt to deceive me as a customer. This unacceptable and ********* behavior is not only insulting to my intelligence, but also undermines my trust in FNB as a financial institution.

I demand that these *****ulent charges be reversed immediately, and that a thorough investigation be conducted to ensure that such misconduct does not occur again.