1 reviews | Active since Apr 2017

23 Oct 2017, 08:34

# excess fee from fnb for the second time

Sick of this getting charged R155 for some hashtag excess fee. Sick of this.

I have 3 accounts with FNB two are business and one is personal and I pay over R700 a month is bank fees and yet they still want to take me for a ride. Never mind the long waiting times at the bank it’s not really that great anymore so good news I have already opened my personal account at another bank so just sorting out the business accounts and then no more FNB.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Oct 2017, 10:47
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)