RD
Ralph D
1 reviews | Active since Jul 2010
02 Sept 2021, 19:11
EXCEPTIONALLY BAD AND ARROGANT NON-SERVICE FROM FNB
After several bookings I attended the Horison FNB branch to update company records (FICA) as well as my personal account. The "manager" attending to me was extremely rude, refused to attend to the required information and effectively asked me to close my accounts which he is more than willing to help me with immediately. Well if this is the way I am being treated at FNB I will vote with my feet and take my accounts to a bank that actually care. The "manager" also refused to make the branch manager aware of the exceptionally terrible service. So after 30+ years FNB has seen the last of me and I certainly would not even hint at someone moving to FNB.
Helpful (0)
Replies (0)0
Replies (0)