Exceptional service: Ms Shadi Sibiya

Exceptional service received from Ms Shadi Sibiya

She contacted me, to alert me of the errors which was preventing her from processing my documents, I had just received an email stating the error and I had started looking left and right, whereabout the error was. She was very patient, informative about the process and the reasons for compliance. She ensured that I had complete the new form correctly and it is receipted on her side, as well as inform me of the process to follow.

Her customer service qualities are commendable and much appreciated by me as a customer, I rate her a 10 out 10. We trust that the such employees are valued by the organisation,.