Exceptional Service from Sicelo Mkhwa****

I would like to express my heartfelt gratitude to Sicelo Mkhwa**** for your promt assistance, understanding and efforts to close my previous matter.

I was extremely disappointed with FNB when writing up my complaint. We have these policies in place to protect us and cover additional medical bills. So when delays of this nature affect us, we expect understanding and a stress free procedure

Upon receiving the complaint, Sicelo called, LISTENED & UNDERSTOOD.....the issue was resolved within a day.

Sicelo...thank you for being you, for ensuring matters of this nature is resolved. Thank you for the time spent and going the extra mile....its humbly appreciated 👏