Exceptional Service from an Exceptional Employee

I would just like to let the management at FNB know that they have a true ambassador in Abu May.<br> <br> On 2 separate occasions, she's gone above and beyond what I'd expect. During my first visit, she made sure to explain everything in detail and assured me that none of my questions were silly, but rather took the time to go through all of my concerns.<br> <br> On my second visit, while dealing with a different consultant, she stepped in and assisted. She gave me the personal attention that I hope all of FNB's clients are receiving. She educated me on how I can make the most out of my FNB accounts.<br> <br> Moreover, whenever I walk into the bank, she makes a concerted effort to say hello and make me feel like a valued member of the FNB family.<br> <br> I left the branch with a smile on my face yesterday. Such a high degree of service should be the gold standard from all employees. Abu May has set the bar exceptionally high for the rest of the staff at FNB Cleary Park and I hope that they all deliver the same quality service as she does.<br> <br> I hope that she receives the recognition she deserves.<br> <br> Thank you again to Abu May.