Exceptional Service for Senior Citizen

GaleForce PE wind, cold and rain. Not a good day for outdoors let alone having to go to the bank during #Black Friday to get assistance for Online Banking apps. We arrived at #Black Friday at our favourite Shopping Mall Baywest. We always prefer this Mall as for PE it has most of the business that is used by the locals. Enough, this day is not just about the Mall or #Black Friday, but the FNB Bank in the Mall, just as one gets inside from the undercover parking, very convenient if you just in needs of a bank. ( Most of the Banks are located like this) Though the Bank's waiting area looked busy, they like most banks have is an allotted numbering system. Sesethu Msizi the assistant managing the numbering kiosk, was efficient and quickly found out our needs. Since we required assistance as Seniors, in managing the "Online Banking" system. She immediately got into action, going to an Online Computer began to do her "Magic" like fingers "walking through..." Being Seniors we were like a Dinosaur plodding slowly step-by-step at the keyboard. Frustration for all, Sesethu, however, kept her cool and carefully guided me. With eminence patients and a friendly smile, we finally came through. #Black Friday test, for this lady, she is in my books tops. To her Team Leader/Branch Manager, your dedication to the training of your staff certainly has paid off. Especially to train staff to deal with Senior Citizens. Thumbs up! may you ALL keep your Branch's Flag flying high, Thank you Sesthu Msizi for this wonderful Service you had given me.