LS
Lungi S

1 reviews | Active since Mar 2009

11 Jun 2015, 16:52

Exceptional Service ! ! !

Today I had exceptional service from a lady called Rose. I had an issue with a lost card, combining personal and business cards, and general knowledge with how eBucks works. I called her in the morning, and after assistance and what steps to follow I was left happy. To my surprise she called me back in the afternoon to find out if all is sorted. Only to discover that I needed to make another call to link my card. The service I received from her was exceptional and went beyond duty call. please tell her to keep it up. <br> From one Happy, very Happy Customer ! ! !

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jun 2015, 13:43
Official
Hello lungi,

Thank you for taking the time to bring this to our attention as it is always great to receive this kind of feedback.

We will ensure that the right people receive your comments. We trust that all future dealings with eBucks will be as positive.

Regards,

The eBucks Team