LT
LEBOHANG T
1 reviews | Active since Mar 2009
08 Nov 2023, 19:01
Exceptional Service
encountered an issue with my FNB account where certain transactions appeared to be missing from my statement. To address this concern, I visited my local branch and had the pleasure of being assisted by a consultant named Mbhiza Mkhwa****. Mr. Mkhwa**** exhibited exceptional patience and understanding throughout our interaction. He meticulously reviewed the transactions with me and provided a comprehensive explanation of the situation. He adeptly addressed all my inquiries, and his friendly and reassuring demeanor greatly alleviated my stress during this process. Mr. Mkhwa****'s professionalism was commendable, and his customer service was truly outstanding.
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