1 reviews | Active since Oct 2016

22 Oct 2016, 16:56

Exceptional service

<p>It would be a crime or rather an unforgivable sin if I did not commend Lefa Molepo from the kaNyamazane branch in Nelspruit for his excellent service, words cannot describe my level of appreciation, not just because he was able to assist but because of his passion and going an extra 1000 miles to assist calmly and professionally. He is first an ambassador for the brand and secondly an excellent salesman who was able to stop me from going to another bank to get assistance.Being in the sales and service industry myself, I have never thought someone could motivate me into sticking into the same company as Lefa has done. Please congratulate him on a job well done!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Oct 2016, 13:26
Official

I've received your compliment that you logged. Thank you so much for taking the time to compliment Lefa Molepo .

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
*** .

Regards

Complaints Resolution

Melinda Duvenhage

Email address: ***

Tel number: *** (option one)