CM
Cathrine M

1 reviews | Active since Sept 2015

23 Jan 2016, 14:12

Exceptional Service

I would like to take this opportunity and compliment Gugu Nkosi. Her service was outstanding She was willing to assist I wanted to active On line Banking. She assisted me in a professional manner and her energy was Wow . Even was i was asking questions they were she answered it shows that she knows her staff. Even they way she was selling her products she doesn't give up so easily. She offered me 32 Notice and now I'm even considering opening it . All because of her positive attitude. I have learnt two or three things from her about customer service. <br> <br> Thank you Gugu for making my day.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 May 2023, 21:58
Official
Hello zizilema,

I've received your compliment that you logged. Thank you so much for taking the time to compliment Gugu Nkosi.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"