NN
Ntando N

1 reviews | Active since Jan 2014

21 Oct 2015, 07:09

Exceptional Service

Good day, I would like to extend my satisfaction with the Galleria staff members. They are always friendly, willing to assist at all times and they know what their doing. They give a customer a special attention. As the customer at fnb I don't worry at any given time when I have a query cause I know the Galleria staff will go out of their way to assist me and make me feel like a valuable customer. From the time u walk in and be welcomed by Cherly at the door you know your day will be made. Even when it doesn't work my way they will not make u feel small as a customer. I always talk and brag about them to anyone who banks at a different bank cause they meet and exceed my expectations as a customer. The service they provide is a world class service. They are my number 1. Their branch is clean and beautiful. I wish all branches can learn from them cause I've been to other branches and service is not the same. <br> Happy Client: Ntando Ngidi<br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 May 2023, 21:58
Official
Hello ngidinc,

I've received your compliment that you logged. Thank you so much for taking the time to compliment the Galleria Branch staff .

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"