Exceptional customer service

I got exceptional customer service from Ms. Rowena Sass at FNB Queenstown🙌🏽After being taken from pillar to post, making phone calls to ensure my refund is transferred into the correct bank account, Rowena made it a point to keep me updated on the matter and within 24 hours I received it, all of it.Thank you for your patience, kindness and excellent customer care! Keep it up and God bless🙌🏽