MJ
Mario J

1 reviews | Active since Oct 2017

13 Nov 2018, 10:46

Exceptional Customer Service

I received a call earlier from FNB regarding the switch of my Savings account to the Premier Cheque Account, the consultant on the other side was clear, direct and professional and provided everything I needed to know. She was attentive, efficient and an absolute pleasure to talk to. After the call I knew more than what I already know about my account and relationship with First National Bank. There slogan "How can we help you?" is absolutely great doing business with such a trusted financial service provider

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Nov 2018, 12:56
Official
Good day Mario Japhta,

I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.
 
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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Regards

Hello Peter Complaints

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