EG
Erika G

1 reviews | Active since Sept 2013

15 Oct 2020, 18:46

EXCELLENT TREATMENT FROM FNB STAFF AT MENLYN BRANCH

Dear "Peter" After I almost fell for a call from a woman telling me that she was calling from FNB ***** DIVISION regarding a transaction on my card, I smelt a rat when she asked me "to confirm" by giving her the last 12 digits 0f my card beginning with 4901, I said I wouldnt; she should read the number to me seeing that she (should) have my details in front of her. She slammed the phone down. I immediately phoned the ***** division, and they told me that they never phone, they send an sms requesting the client to phone them. My card was immediately cancelled and a block put on my accounts. Special thanks to Thabo, Celeste, Kgahliso, and Sophia at Menlyn for excellent service, and treating me with compassion and kindness. "The Little Old Lady" ERIKA aka MAPULA

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