JE
Jean E

1 reviews | Active since Oct 2019

02 Oct 2019, 18:41

Excellent service received at FNB Centurion Mall

I've always received good service from FNB, who I've been banking with for the past five years.

Today I can say that I've had the best service experience ever thanks to Boitumelo Chauke from FNB Centurion Mall.

She not only assisted me with an interim statement on my cheque account, but out of her own took the time to explain things to me that I never ever knew about benefits on my current account option. She has excellent knowledge of all of FNB's products and even advised on how to consolidate some of my debt, move to a different account option to save on banking fees and gave tips on how to earn more ebucks.

She is an asset to FNB bank and needs to move to the Private Client service desk.

Well done on your excellent service Boitumelo, may your manager give you recognition for your hard work.

Excellent service received from Boitumelo Chauke at FNB Centurion Mall.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Oct 2019, 10:52
Official
Good Day Lean van Eeden

We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.

Regards

Hello Peter Complaints Team