Excellent service guys!!!

1. It has been 7 days since receiving a pointless and generic response to my complaint and I see no refund nor has anyone contacted me to even say “haha sorry, not sorry for *****ing you” or “we don’t really give a ****” or something generic...

Fnb, unless you actually intend on doing what your pointless generic responses says you are going to do, don’t even bother replying.

2. Because of your underhanded and *********** insurance department, I have lost an entire week of productivity at the most crucial time of the year.

Can you please let me know what you intend to do to compensate me?

Refunding my money is one thing but it does not make up for lost productivity now does it?