RW
Roxanne W

1 reviews | Active since Jan 2016

18 Oct 2018, 12:05

Excellent service from Secure Chat

Just used the secure chat feature on my banking app and I am very impressed with the speed of the responses and the level of service I received. The consultant was Melissa Adams and she helped me quickly. Thank you

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Oct 2018, 12:49
Official

Good day Roxanne,

I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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Regards

Hello Peter Complaints Team

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