Excellent service from Lindokuhle at FNB Woodmead

Thank you to Lindokuhle Mlophe/Hlophe@woodmead branch . I went in on Monday 16.10.23 to reregister my banking app as my previous phone had been ******. This was complicated by the fact that FNB's Finger print scanner cannot read my fingerprints! (Most scanners don't and my drivers licence card says NO Fingerprints. This meant Linokuhle had to phone the call centre She was extremely knowledgeable, professional and helpful. In addition to getting my app reinstalled on my new phone she took me through a number of additional features. Outstanding service! (The fact that branches have to wait in the queue for the call centre to answer and that this took nearly 15 minutes is not her fault. It would be a great improvement if Branch staff had a dedicated call centre line).