1 reviews | Active since Aug 2016
Excellent Service - FNB Eastgate
<p>Excellent service I had at FNB Eastgate. I arrived at 12h59 and they were closing at 13h00 but I was warmly welcomed with a smile by Portia. She then asked Simphiwe Khumalo to assist me, Simphiwe was very patient with me as there's a lot that I didn’t understand in regards to a cheque account aswel as other accounts that I wanted to open.</p> <p> </p> <p>He gave me options on different accounts that they offer and he opened a suitable account for my needs without being irritated by so many questions that I was asking and the fact that I came a minute before their closing time.</p> <p> </p> <p>Keep it up Simphiwe and thank you Portia for the warm welcome.</p>
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 982566
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 982566
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
