Excellent service by Ms Mamphela Itani, FNB Arcadia Branch

I went to FNB, Arcadia Branch, to seek assistance with an account I closed in January 2024. I was greeted and assisted by Ms Mamphela Itani. I commend her for helping me with my query. It was not easy, and we encountered some challenges. However, she was highly knowledgeable and efficient in gathering the necessary information. She was also very responsive and proactive in addressing issues during the process. To Ms Itani, continue to provide such excellent service and thank you for not giving up after three attempts. In the end, I got what I needed through your perseverance.