Excellent service

Since losing many son in a tragic accident, things have just gone from bad to terrible. I've been having problems with my home loan and I was in arrears with around R50k. I've been dealing with two people in the legal department of FNB, Priya and Kurt. It was unbelievable, the service which I've received from them. They've proved to me that they are human and they emphasized with me with what I've been going. Off cause they've followed due process in sending through a summons, which is obviously the process that they needed to follow as per the banks policies. But what they've proved to me was that they will try their utmost to assist me in not losing my R3m house for R50k. They asked me to pay at least R30k in order for them to make further arrangements for the balance of the arrears. I must admit that after going through a breakdown and landing in hospital, there are people out there like Priya and Kurt who do have hearts and do care about your well being, at the same time not jeopardizing the banks policies and procedures. Thanks Kurt and Priya, you've proved to me that FNB's slogan how can we help you, has definitely helped me. Thanks again.