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CORNELIUS H

1 reviews | Active since Jul 2013

31 Jul 2017, 13:51

Excellent service at Menlyn Maine

<p>I visited Menlyn Maine, they informed me that I can do my bank statements on online banking , I went to online banking at the branch, it wasn't possible because of my settings, so I went to the enquiries desk where the lady assisted me, she placed a request for my setting to change. Last week I was able to get updated bank statements on online banking. There are still people who do their work with pride, this lady is an outstaning example of a person who does her work. I am also changing my branch to Menlyn Maine because of her.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jul 2017, 14:36
Official

Good Day,

I have received your compliment that you logged. Thank you so much for taking the time to compliment the service you received.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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Regards

Hello Peter Complaints

Naomi Petersen

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