Excellent Service and Product Knowledge
I'd like to compliment 2 ladies at the FNB Secunda branch who assisted me on two seperate days for the same problem. They are Charmaine Mthembu and Mpho Setati. Both have excellent product knowledge and sorted my enquiry in a professional manner. Just a thank you ladies
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FNB (First National Bank)'s replyOfficial
16 May 2016, 10:50I've received your compliment that you logged. Thank you so much for taking the time to compliment Charmaine Mthembu and Mpho Setati.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
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Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply16 May 2016, 10:50
Official
I've received your compliment that you logged. Thank you so much for taking the time to compliment Charmaine Mthembu and Mpho Setati.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)