excellent service and feedback

After a delayed response by the FNB online application department , i contacted Elvira Otto through their call centre , she quickly took my email address and furnished me with all the paperwork that i needed to fill in and sign . Before the end of day she came back to me with the outcome and assisted me with the whole process. Even after completion of the application , she took it upon herself to ensure that my device would be delivered on time and i was happy.i was very impressed with the attention that she gave me. well done Elvira and thanks for the great customer service you gave me.