RB
Ronel B

1 reviews | Active since Jul 2013

14 Sept 2016, 13:58

Excellent Service and Customer Care

<p>I moved my account a year ago from another well known bank in RSA to FNB last year August. While abroad and in RSA I have always received excellent service. The branch Manager at York Str George Greg Mennie and Claire from Garden Route Mall provide more than just customer service. They provide feedback and have assisted me with issues beyond just normal customer care. Excellent staff.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Sept 2016, 14:13
Official

Good day ronel22,

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers.

We value our relationship with you our customer and would like to continue building on it.

Thank you for taking the time to let us know.

***.

Kind regards

Complaints Resolution

Melinda Duvenhage

Email address: ***

Tel number: *** (option one)