Excellent Service

My smart device had not arrived, so I called the call center and after being put through to 2 people, Darren and Tracey, whom were helpful, I was redirected to Fairlynne Dass, who was efficient in attending to my query and handled it swiftly. She follow-up and call me back to ensure that all was on track. Thank you Fairlynne for your display in flying the FNB slogan up high. Please continue with the great effort that you put in in your daily tasks. It is highly appreciated. We often receive poor service delivery in many areas of our day to day life, so it is great to see that this is not the case with you and makes me confident in changing my bank to FNB. :-) Many, many thanks!!!