SB
Saake B

1 reviews | Active since May 2013

05 May 2015, 18:53

Excellent service!

This is how service should be. Quick, comfortable and straight forward. <br> <br> I went into the bank, waited in a long queue (end of the month madness), but I wasn't standing, I was provided lovely seating. The cashier/personal banker was very friendly and talked me through the process she was going to take in assisting my matter. My account was set up and my money was transferred.<br> <br> At home I quickly set up online banking and mobile banking, which required me to call customer care. They were also very quick in answering and helping me with the required registrations. <br> <br> Very good service.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 May 2015, 08:14
Official
Hello Saakeman,

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from our staff.
***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)